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Serrano & Grey Rivers Kayak

September to April
Transport not included from Puerto Natales

If you cancel your reservation up to 3 days before the start of the activity, we will refund you 100% of the reservation payment. No refunds will be issued on cancellation requests received after the indicated anticipation.

Free cancellation

You can reschedule your booking without any additional cost until 3 days before the beginning of the activiity.

Free rescheduling

Paddle by the Pingo River and among the icebergs of the Grey Lake Peninsula with departure from Villa Río Serrano. Guide and full gear included.


Price per person:

CLP$ 330.000 per person.

Times:

09:00 am to 05:00 pm

Duration:

8 hours.

Minimum of passengers

Departure from 3 passengers.

Meeting Point:

Lodge Kau Río Serrano (1 and a half hour from Puerto Natales).


Included:

bilingual instructor (Spanish and English), box lunch and kayak equipment.

What to bring:

warm clothing, snack, water and change of clothes.

Weather:

In case of suspension for weather conditions, we will refund 100% of your payment.

subject to weather conditions.

Not included:

pickup at your accommodation (urban area), entrance fee to the Torres del Paine National Park (CLP$ 9,400 per adult resident in Chile and CLP$ 32,400 per adult non-resident in Chile), travel insurance (recommended) and shuttle service to Villa Río Serrano.

Restrictions:

not allowed for pregnant women, minimum age required of 14 years old, not allowed for people over the age of 65, maximum height of 2.10 m (6.89 ft), maximum weight of 100 kg (220 lb) and hip circumference (cockpit) of 81 x 43 cm (32 x 16.93 in).

Cancellation and rescheduling policy:

3 days.

If you cancel your reservation up to 3 days before the start of the activity, we will refund you 100% of the reservation payment. No refunds will be issued on cancellation requests received after the indicated anticipation.


Price

  • Until March 31, 2026: CLP$ 330.000 per person.
  • From September 1, 2026: CLP$ 363.000 per person.


We’ll start the activity in Villa Río Serrano, where your guide for the Serrano & Grey Rivers Kayak Tour will outfit you with full gear (wetsuit, booties and neoprene mambas, jacket, spray skirt, paddles, PFD, helmet, and dry bag) and deliver a safety briefing before entering Torres del Paine National Park.


At the Pingo River area, we’ll start with a 20-minute intro and safety talk. Then you’ll launch and paddle the Grey River toward the Grey Lake peninsula, where icebergs calved from the Grey Glacier drift across the water, a prime Patagonia scenery.


Afterwards, you’ll begin the Serrano River downstream section (about 3 hours) with a stop at the Grey River bridge and a short upstream detour back to the base. Then, we’ll return to Villa Río Serrano to end the tour.

Frequently Asked Questions

  • What does the Serrano & Grey Rivers Kayak tour consist of?

    The Serrano & Grey Rivers Kayak is a unique experience in which you navigate through the waters of the river, surrounded by mountains and glaciers of Chilean Patagonia. Departing from Puerto Natales, the tour allows you to explore spectacular landscapes, with views of the Southern Ice Fields and the majestic Paine Mountain Range. This tour is ideal for those looking for an adventure activity and wish to experience the immensity and beauty of Patagonia from a unique perspective, paddling in the natural environment of Torres del Paine National Park.

  • Is it necessary to have previous experience to participate in the Serrano & Grey Rivers Kayak?

    No previous experience is required to participate in the Serrano & Grey Rivers Kayak, as the tour is designed for beginners and people with different skill levels. The guides provide an introductory class and safety measures before starting, ensuring that all participants are comfortable and prepared. This kayaking excursion is perfect for those who want to experience an adventure in Chilean Patagonia in a controlled and safe environment, exploring the Serrano River and its surroundings.

  • What equipment is included in the Serrano & Grey Rivers Kayak tour and what should I bring?

    The Serrano & Grey Rivers Kayak includes all the necessary equipment, such as kayaks, paddles, life jackets and waterproof suits. Participants should only bring comfortable layered clothing, an extra change of clothes, and sunscreen, as the weather in Patagonia can be unpredictable. It is also recommended to bring a waterproof camera to capture the spectacular views of the Paine Mountain Range and the surroundings of the Serrano River. These measurements ensure a safe and comfortable experience on the tour from Puerto Natales.

  • Is the Serrano & Grey Rivers Kayak done in a single or double kayak?

    This activity is carried out in a double kayak. On the day of the tour, you'll share the kayak with another passenger or with the guide if the total number of passengers is uneven.

  • How can I reach the meeting point for the beginning of the tour?

    The meeting point for this activity is the Nash Lodge, in the Villa Río Serrano, so you have to go from Puerto Natales to this place following the route Y-290, considering the time you will have to spend to get there on time (around two hours). We recommend renting a car for this, so you can manage your time and be able to travel with more freedom, or consider the Hotel Lago Grey & Villa Río Serrano Shuttle, with its corresponding terms.

  • What happens if the tour is cancelled because of bad wind conditions?

    Despite the weather forecast says, it is always changing in Patagonia, so the kayak tour is always subject to wind conditions. This involves it could be suspended even once you have reached the meeting point. In this case, you can reschedule your booking for another date, depending on availability. I you do not want or cannot reschedule, we will make a full refund of what you paid to book the activity.
  • What’s the price of Torres del Paine National Park entrance fee?

    Residents in Chile:

    • Adult: CLP$ 9,400 per person.
    • Teenager from 12 to 17: don’t pay (despite that, it will be asked for the corresponding ticket).
    • Child from 0 to 11 years old and adult over the age of 60: don’t pay (despite that, it will be asked for the corresponding ticket).

    Non-residents in Chile:

    • Adult: CLP$ 32,400 per person.
    • Teenagers from 12 to 17 years old: CLP$ 16,600 per person.
    • Child from 0 to 11 years old: don’t pay (despite that, it will be asked for the corresponding ticket).
  • When should I buy the Torres del Paine Park entrance fee?

    The entrance fee for Torres del Paine National Park must necessarily be bought not later than the day before the excursion, in https://www.pasesparques.cl/. At the moment of the pickup, the guide will ask for the entrance fees to all passengers, including children and adults over the age of 60. If one of them does not have the tickets, he or she will not be able to make the tour and there will be no refund.

  • Is it possible to re-enter the park with the same ticket on different days?

    The entrance fee is valid for 3 consecutive days, so you can re-enter without paying again, as long as you pass for one of the entrances so valid your ticket.

  • How to book Serrano & Grey Rivers Kayak?

    To book Serrano & Grey Rivers Kayak, you must choose the date and follow the steps on the website. You can add more tours to your cart before confirming your booking.
  • How far in advance should I book Serrano & Grey Rivers Kayak?

    We accept bookings up to 3 days in advance, subject to availability. Therefore, we recommend booking as early as possible to secure your spot.
  • Is there a minimum number of people required?

    A minimum of 3 people is required to confirm the service. If this number is not met, we will offer you the closest available dates or a full refund. The earlier you book, the more time we have to add passengers and confirm the departure.

Customer opinions about Nomades

4.8/5

Overall rating

3902

Total reviews

Alberto🇪🇸

08 November, 2025

Muy profesional

Ricardo🇦🇷

08 November, 2025

Desde el primer mail pidiendo información, Macarena siempre respondió atentamente y el servicio estuvo acorde a lo ofrecido.

Yessica🇨🇱

06 November, 2025

Todo bien, la información clara y entregada a tiempo.

Nancy🇳🇱

06 November, 2025

Very professional.

Paulina🇨🇱

06 November, 2025

Buena empresa, tiene variedad es fácil comprar y están en contacto contigo constantemente. Amable el guía y puntual.

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